Help Desk & FAQ
Frequently Asked Questions
Everything you need to know about booking, fares, route details, and safety policies.
1. Are NH125 (Jodhpur-Jaisalmer Highway) via Osian & Pokhran toll taxes included in the fare?
Yes, for all one-way fixed packages and round trips, toll taxes, driver allowance, and state taxes are explicitly included. There are zero hidden costs.
2. Do you offer doorstep pickup from Jaisalmer Airport (JSA)?
Absolutely! We track your flight arrival status in real-time. Our verified driver will meet you right outside the arrival terminal gate with a nameboard.
3. How long does a cab trip take from Jodhpur to Jaisalmer?
Via the 6-lane access-controlled NH125 (Jodhpur-Jaisalmer Highway) via Osian & Pokhran, the typical travel time from Jodhpur to Jaisalmer is approximately 4.5 to 5 hours.
4. What vehicle options are available for family trips?
We offer Swift Dzire / Etios for up to 4 passengers, Maruti Ertiga for 6 passengers, Toyota Innova Crysta for 7 passengers, and luxury Tempo Travellers (12 to 26 seats) for group tours.
5. What is the cancellation policy?
We offer zero cancellation charges up to 2 hours before your scheduled pickup time.