Booking Cancellation & Refund Policy
We believe in full transparency and flexibility when plans change. Learn about our hassle-free cancellation rules and refund processing timelines.
1. Cancellation Timelines & Charges
At Jodhpur to Jaisalmer Cabs, we understand that travel plans can change unexpectedly. Our cancellation policy is structured to protect both our travelers and our driver partners:
| Cancellation Notice Time | Refund Amount | Cancellation Fee | |||
|---|---|---|---|---|---|
| Jodhpur to Jaisalmer | ~280 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Jodhpur to Bikaner | ~410 km | ₹5,200 | ₹7,500 | ₹9,800 | |
| Jodhpur to Sam Sand Dunes | ~260 km | ₹3,400 | ₹4,600 | ₹6,300 | |
| Jaisalmer to Jodhpur | ~280 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Jodhpur Airport to Jaisalmer | ~285 km | ₹3,600 | ₹4,900 | ₹6,600 | |
| Jodhpur to Osian | ~115 km | ₹2,200 | ₹3,200 | ₹4,500 | |
| Jodhpur to Khichan | ~40 km | ₹1,200 | ₹1,800 | ₹2,500 | |
| Jodhpur to Pokhran | ~90 km | ₹1,900 | ₹2,800 | ₹3,900 | |
| Jodhpur to Barmer | ~260 km | ₹3,300 | ₹4,500 | ₹6,200 |
2. Driver On-Location Cancellations
If the cab driver has already arrived at your designated pickup address in Jaisalmer or Jodhpur and the ride is cancelled by the customer, the base dispatch fee will be deducted to compensate the driver for fuel and time.
3. Refund Processing Timeline
Approved refunds are processed back to the original payment source (UPI, Debit/Credit Card, or Net Banking) within 3 to 5 business days.
4. How to Request Cancellation
To cancel or reschedule your cab booking, simply call or WhatsApp our 24x7 helpline with your Booking ID: